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Job Description:
The Customer Communications Manager is responsible for leading the development and execution of customer communications to educate customers, increase user adoption, and drive customer success. This key role will define our approach to a unified customer communication framework, ensuring a seamless and coordinated experience in collaboration with cross-functional team members (Product, Marketing, Customer Success, Incident Response etc.). You will gain an in-depth knowledge of our product, become an expert in our users, develop a deep understanding of customer needs, and work with internal stakeholders to craft highly-effective customer-centric messages and campaigns.
Who you're committed to being:We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud product, teams can develop critical skills, improve processes and gain data-driven insights.
We're a community of growth seekers and lifelong learners who are out to do big things that make a difference in people's lives, and we're looking for curious, talented people to join us. Our culture of trust, autonomy, and genuine collaboration create an environment where you'll grow as a human and as a professional. Because to us, your growth is our growth, and vice versa.
Work is performed in an office (or home office) environment and requires the ability to operate standard office equipment and keyboards. Sedentary work. Repetitive work. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report .
#LI-remote
#LI-AS1
Full Time
IT Outsourcing & Consulting
$86k-106k (estimate)
04/29/2024
06/27/2024
pluralsight.com
HINGHAM, MA
1,000 - 3,000
2004
Private
BILL WILLIAMS
$200M - $500M
IT Outsourcing & Consulting
Pluralsight is an online educational platform that provides programming languages, application development and cybersecurity training courses.
The job skills required for Customer Communications Manager include Collaboration, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Communications Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Communications Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Communications Manager positions, which can be used as a reference in future career path planning. As a Customer Communications Manager, it can be promoted into senior positions as an Internal Publications Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Communications Manager. You can explore the career advancement for a Customer Communications Manager below and select your interested title to get hiring information.